HOSPITAL GENERAL MANAGER

JOB TITLE

HOSPITAL GENERAL MANAGER

NATURE OF JOB

FULL TIME

INDUSTRY

HEALTHCARE

SALARY

KSHS.200,000

JOB LOCATION

LAVINGTON

DUTIES AND RESPONSIBILITIES

Strategic Leadership & Planning

• 
  
• Develop and implement the hospital’s strategic and operational plans.
  
• Provide visionary leadership to enhance organizational performance and patient care outcomes.
  
• Lead the development of annual budgets, business plans, and growth strategies.
  

 Operational Management

• 
  
• Oversee day-to-day hospital operations including clinical, support, and administrative functions.
  
• Ensure efficient workflow, optimized patient journeys, and adherence to service quality standards.
  
• Drive continuous improvement initiatives and implement best practices in hospital management.
  

Financial Management

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• Manage the hospital’s financial performance including budgeting, forecasting, revenue cycle, and cost control.
  
• Ensure proper financial reporting, compliance with financial procedures, and prudent resource utilization.
  
• Monitor performance KPIs and implement corrective actions to ensure financial sustainability.
  

 Human Resource & Leadership

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• Provide leadership, mentorship, and performance management to departmental heads and staff.
  
• Foster a culture of teamwork, professionalism, and customer-centric service.
  
• Oversee recruitment, training, staff welfare, and retention initiatives.
  

Regulatory Compliance & Quality Assurance

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• Ensure the hospital complies with Kenyan healthcare regulations, licensing, and accreditation requirements.
  
• Implement and monitor quality assurance systems, patient safety protocols, and risk management processes.
  
• Maintain strong relationships with regulatory bodies such as KMPDC, NHIF, NEMA, and other healthcare agencies.
  

 Stakeholder Management

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• Manage relationships with patients, suppliers, insurers, community partners, and other stakeholders.
  
• Represent the hospital in external forums, partnerships, and public relations initiatives.
  
• Ensure high levels of patient satisfaction and handle escalated concerns professionally.
  

 Infrastructure & Technology Management

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• Oversee facility maintenance, equipment procurement, and technological upgrades.
  
• Ensure hospital infrastructure meets safety, operational, and clinical standards.
  

KEY REQUIREMENT SKILLS AND QUALIFICATION

• 
  
• Degree in Business Management, Healthcare Management, Hospital Administration, or any related field
  
• A Master’s degree (MBA, MHA, or related) is an added advantage
  
• Over 10 years of senior management experience in healthcare or hospital administration
  
• Proven track record in strategic planning, operations management, and organizational leadership
  
• Strong understanding of the Kenyan healthcare ecosystem, standards, and regulations
  

HOW TO APPLY

• 
  
• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  
• Interviews will be carried out on a rolling basis until the position is filled.
  
• Only the shortlisted candidates will be contacted.