1 week ago
S

Quality Analyst Project Coordinator(Italian)

Sama

IT & Telecoms Confidential
  • Minimum Qualification :
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

ABOUT THE COMPANY

Our Vision
To be the trusted platform for expert, ethical training data.
Our Mission
Sama levels the playing field for people who do not share equally in the benefits of human progress. We pioneer new technologies and business methods that harness the power of markets for social good.

JOB SUMMARY

Qualifications:English as a second language - minimum C1 English proficiency required. C2 level of ItalianAbility to follow linguistic and situational writing prompts.Excellent written communication and coordination skills 2 years working experience in a corporate/ business environment.Prior experience in at least one of the following:Linguistic QAData annotation for NLP/AI projectsESL/EFL teaching, editing, or copyeditingKeen eye for detail -spotting subtle grammar and structure issues others miss.Comfortable reviewing and providing feedback on structured data.Ability to give actionable and constructive feedback to annotators.Experience with creating and tracking timelines, milestones, and status reports is a plus.

RESPONSIBILITIES

Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines.Document and share feedback with the individual labelersIdentify trends and insights in quality performance, and effectively mitigate quality performance issues. Communicate quality trends and insights to the customer. Calibrate with the  customer on instructions and edge cases.Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions.Apply knowledge of the Consumer Packaged Goods domain to accurately classify and/or describe products.Collaborate with cross-functional teams to update labeling workflows and improve quality.Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives.Generate responses with intentional but realistic grammar, spelling, and structural errors.calibration sessions to align QA standards across teams and help train new reviewers or analysts.Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment.Ensure that documentation is up to date. 

REQUIRED SKILLS

IT management, Data engineering, Machine Learning (ML), Artificial intelligence (AI)

REQUIRED EDUCATION

Diploma, Associate's degree

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