SENIOR ASSOCIATE HUMAN CAPITAL EXCELLENCE

ABOUT THE COMPANY

We are a team of dedicated professionals from Finance, Accounting, Human Resources, Career Counsellors, Mental Health Consulting and ERP sectors. Headquartered in Kenya, East Africa, with affiliates based in Africa, India, Middle East, North America, we offer an entire spectrum of consultancy services in Human Resources, Placements & Trainings, Career Counselling for Professionals & Students, Corporate & Individual Trainings, Authors & Writers Trainings, Accounting, Financial & Secretarial Services, Corporate Financial Services and ERP Implementation & Training.

JOB SUMMARY

On behalf of our client, a leading FMCG manufacturer, we are seeking an experienced Senior Associate, Human Capital Excellence. The role Holder will Serve as the primary HR representative and strategic partner to our clients sites in Nairobi and Nakuru. Reporting to the Head of Human Capital Excellence, the ideal candidate will be responsible for ensuring HR operational excellence across a fast-paced, 24/7 multi-line production environment.The successful candidate will manage the full employee lifecycle for site-based staff—including staffing, performance management, and industrial relations—while overseeing administrative functions like welfare and facility services.QualificationsBachelor’s degree in Human Resource Management or Business Administration.Mandatory Certification: CHRP certification or Higher Diploma in HR Management, plus a valid IHRM practicing certificate.3–5 years in HR/Administration, ideally within a large-scale manufacturing or FMCG environment.Hands-on proficiency with HRIS, payroll, and automated attendance systems. Experience with SAP HCM is desirableProven ability to manage industrial relations and lead diverse teams in a high-pressure, 24/7 setup.

RESPONSIBILITIES

1. Site HR Operations & Lifecycle ManagementExecute the full employee lifecycle on-site, including recruitment coordination, structured onboarding, contract renewals, and exit management in alignment with HCE standards.Directly oversee time and attendance systems, managing complex shift scheduling, overtime tracking, and absenteeism to ensure 24/7 production continuity.Maintain accurate employee records and coordinate performance management cycles, including probation reviews and annual appraisals.2. Industrial Relations & Employee EngagementAct as the primary point of contact for employee grievances and disciplinary matters, ensuring resolutions are handled in strict accordance with Kenyan labor laws and company policy.Champion on-site engagement and welfare initiatives to enhance morale, productivity, and the overall employee experience.Collaborate with EHS (Environment, Health, and Safety) teams to maintain high standards for employee and contractor welfare.3. Administrative & Facility OversightManage essential staff welfare facilities, including the on-site canteen, transport coordination, and general staff amenities.Coordinate office administration and facility requirements, including stationery, access control, and visitor management.Manage relationships with third-party vendors and service providers for site-level administrative support.

REQUIRED SKILLS

Human resource and personnel development, Employee contracts, Employee relations and consultations, Labour/employment law, Organize and manage recruitment campaigns, Documentation and record keeping, Employee guidelines and onboarding, Talent management and planning, Leadership skills, Employee evaluations

REQUIRED EDUCATION

Bachelor's degree