Job descriptions & requirements
ABOUT THE COMPANY
Our Vision
To be the trusted platform for expert, ethical training data.
Our Mission
Sama levels the playing field for people who do not share equally in the benefits of human progress. We pioneer new technologies and business methods that harness the power of markets for social good.
JOB SUMMARY
Education & Experience:Bachelor’s degree in Computer Science, Engineering, or a related field with at least 8 years of relevant experienceOR Master’s degree with 6+ years of experienceOR PhD with 3+years of experience in a related field.Technical Expertise:Strong software development background with proficiency in PythonExtensive experience managing cloud infrastructure across AWS, GCP, and Azure, including deploying and maintaining AI/ML services and APIsProficiency with workflow orchestration tools, particularly PrefectProven ability to architect and scale reliable, secure cloud-native solutions with logging, monitoring, and alerting best practicesTrack record of solving complex technical problems and delivering enterprise-scale implementations.Leadership & Collaboration:Demonstrated ability to lead cross-functional initiatives and influence decision-makingExperience mentoring peers and driving technical excellence across teamsCommunication & Problem Solving:Excellent verbal and written communication skills; capable of influencing and negotiating with technical and non-technical audiencesStrong analytical thinking and a global problem-solving mindsetFlexibility & Collaboration Across Time Zones:Willingness to work flexible hours, including late evenings, to collaborate with North American and global teamsAvailability during core hours:India: 2:00 PM to 10:00 PM ISTKenya: 1:30 PM to 9:30 PM EAT
RESPONSIBILITIES
Cross-Functional Collaboration: Partner with Solutions Engineers, Product Managers and Delivery teams to co-design scalable and innovative solutions for clients. Seamlessly manage all stakeholder relationships and communications.Technical Leadership & Deep Expertise: Serve as a trusted technical advisor with in-depth knowledge of Sama’s platform and the AI/ML data ecosystem. Lead complex deployments and integrations, considering scalability, security, observability, and long-term maintainability.Infrastructure & Workflow Orchestration Management: Design, manage, and optimize infrastructure across major cloud providers—AWS, GCP, and Azure—with a strong focus on reliability, scalability, and cost-efficiency. Deploy and maintain data pipelines and orchestration frameworks using Prefect. Ensure end-to-end monitoring, security compliance, and operational readiness.Customer-Centric Problem Solving: Work closely with customers and solutions engineers to uncover underlying challenges and design tailored, high-impact solutions. Balance technical feasibility with business value while navigating ambiguity.Solution Architecture & Delivery: Architect and implement sophisticated technical workflows, custom integrations, and automation that meet both functional and non-functional requirements. Drive delivery of implementation projects with minimal supervision.Mentorship & Thought Leadership: Mentor and guide junior and mid-level engineers. Lead knowledge-sharing initiatives, influence best practices, and contribute to the technical growth of the team.Innovation & Continuous Improvement: Identify opportunities for technical and process improvements. Propose and implement innovative approaches that elevate Sama’s implementation methodologies and technology offerings.Simplifying Complexity: Clearly articulate complex technical concepts to both technical and non-technical stakeholders. Influence customer decisions and internal alignment through clear communication.Scalable Impact: Contribute to internal tooling, frameworks, and documentation to ensure the scalability and repeatability of customer implementations. Enhance automation and deployment pipelines to improve operational efficiency.
REQUIRED SKILLS
IT architecture, Basic computer maintenance, System integration, Reporting
REQUIRED EDUCATION
Bachelor's degree
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