Social Media & Community Marketing Manager/Assistant
Job summary
Support social media content, livestreams, influencer coordination and online community growth. Assist with video production, scripts, captions, group engagement, campaign execution, market research and offline events while helping the marketing team deliver engaging local content
Job descriptions & requirements
1. Assist the Social Media Manager with livestream preparation, video shooting and content production.
2. Support the preparation of scripts, props, products, shooting locations and other materials required for social media content.
3. Participate in videos and livestreams when required, including simple hosting, product demonstrations and acting in short skits.
4. Assist with basic video editing, caption writing and content organisation.
5. Source and onboard new influencers, and assist with influencer communication, posting reminders, campaign coordination and performance follow-up.
6. Manage and grow WhatsApp, Telegram, Facebook and other online community groups. Keep group members active, encourage them to participate in promotional campaigns, share marketing content and links, invite new users and contribute to community growth.
7. Plan simple group engagement activities, communicate campaign updates and incentives, answer basic questions and follow up with active group promoters to improve participation and promotional performance.
8. Support market research by collecting competitor information, social media trends, user opinions and local market feedback.
9. Assist with the preparation and execution of offline events, including material preparation, guest reception, registration, photography and on-site coordination.
10. Maintain and organise marketing files, content materials, influencer records, community records and event documents.
11. Provide general administrative and operational support to the marketing team.
Job Requirements
1. Education & Experience
- Bachelor's degree/Diploma in Marketing, Communications, Languages, or related fields.
- Min. 1 year of experience in social media, community management, or content creation (Exceptional fresh graduates welcome).
2. Core Skills
- Community & Influencer Ops: Familiar with WhatsApp, Telegram, and Facebook Groups; basic experience in sourcing and coordinating with KOLs/KOCs.
- Content Creation: Basic video editing skills (CapCut/Premiere) and ability to write simple scripts and social media captions.
3. Language & Camera Presence
- Language: Fluent in English (written & spoken) for seamless communication with international users and influencers.
- On-Camera Presence: Outgoing, confident, and fully willing to appear on camera for short videos, skits, and livestream product demos.
4. Soft Skills
- Tech-savvy with a strong sense of social media trends (TikTok, IG, YouTube).
- Detail-oriented multi-tasker who can handle administrative filing and fast-paced offline event support.
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