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Solution Advisor Associate- SAP Academy for Customer Success

SAP

IT & Telecoms Confidential
  • Minimum Qualification :
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

ABOUT THE COMPANY

SAP is at the centre of today’s technology revolution. The market leader in enterprise application software, SAP helps organisations fight the damaging effects of complexity, generate new opportunities for innovation and growth, and stay ahead of the competition.

JOB SUMMARY

What You Bring2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.A cooperative and productive approach to working relationships, internally and externally.A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.Proficiency in English to engage with our global network

RESPONSIBILITIES

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.

REQUIRED SKILLS

Customer service, Container solutions (Docker, Jenkins, Kubernetes)

REQUIRED EDUCATION

Diploma, Associate's degree

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