Admin & Social Media Manager
Job summary
Run the office. Run the feed. Make Kuku Box impossible to ignore.
Job descriptions & requirements
- Keep the head office running: supplies, logistics, vendor coordination, incoming calls, and diary support for the management team.
- Maintain an orderly digital and physical archive of corporate documents, contracts, and franchisee files.
- Support onboarding paperwork, staff records, and basic HR administration.
- Prepare and file county permit and licence applications and track renewals so no stall goes dark over paperwork.
- Own the content calendar and publish daily across TikTok, Instagram, Facebook, and LinkedIn.
- Shoot and edit short-form video — Reels and TikToks of meal combos, stall launches, prep, queues, and franchisee success stories. Mobile-first, high energy, trend-aware.
- Design supporting graphics for launches, offers, and recruitment campaigns.
- Respond to comments and DMs from customers and prospective franchisees within the working day, and pass qualified franchise enquiries to the sales team cleanly.
- Report monthly on reach, engagement, follower growth, and — most importantly — franchise enquiries generated.
- 2–4 years combining office administration with hands-on social media management and content
- creation. We will ask to see the accounts you ran.
- A portfolio or live account demonstrating short-form video you shot and edited yourself.
- Proficient in CapCut and Canva, comfortable in Meta Business Suite, and solid in Microsoft Office or Google Workspace.
- Excellent written and verbal English and Kiswahili — you will be writing captions in both and answering DMs in whichever the customer used.
- Organised enough to be trusted with permits and records, creative enough to be trusted with the brand voice.
- Diploma or degree in Mass Communication, Marketing, Public Relations, or Business Administration.
- Adobe Premiere Rush, Photoshop, or Lightroom.
- Food, hospitality, or QSR content experience.
- Paid social experience (Meta and TikTok ad manager).
- Prior experience filing Nairobi County permits or single business permits.
- Gross monthly salary plus a quarterly content performance bonus tied to engagement and franchise enquiries generated.
- Medical cover, airtime and data allowance, and statutory benefits under the Employment Act 2007.
- Company phone, gimbal, lighting kit, and CapCut Pro and Canva Pro licences provided.
- Real creative latitude — you will be the person who defines what Kuku Box looks and sounds like online, on a brand at the stage where your work compounds.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.