Debt Recovery Officer - Write Off

ABOUT THE COMPANY

Old Mutual Kenya provides investment, savings, life assurance, asset management, banking and property and casualty insurance in Africa, Europe, the Americas and Asia. We have over 17 million customers and approximately 61 500 employees.

JOB SUMMARY

SKILLS, KNOWLEDGE & COMPETENCIESKnowledge in credit management and banking is an obvious advantage.Knowledge on Law relating to bankingCapacity and willingness to work for long hours and within strict deadlines.Excellent interpersonal skillsHigh degree of confidentiality Analytical mindKnowledgeable on the Financial services sectorAssertiveHonestHighly organizedCreative and InnovativeProactive and fast decision makerPhysically fit and versatile and able to work on a computer for long hours.4. QUALIFICATIONS & EXPERIENCEBusiness Degree/ DiplomaProficiency in computer applications, Credit & Risk Management course. (Desirable)2 years’ experience in credit and debt recovery. Practical experience in Lending and recovery (Desirable) Speed and accuracy

RESPONSIBILITIES

Ensure compliance with the Bank’s policies and regulatory requirements pertaining collection and debt recovery.Execute the institution’s strategy in reducing the NPA portfolio as per laid out guidelines in the institution’s credit policy.Management, collection, and recovery of outstanding amounts under assigned portfolio with a view of reducing the allocated written off book as per communicated targets.Ensure the written-off portfolio is tracked and recovered as per the bank’s objectives.Daily telephone calls and client visits (on a need basis) to follow up on payments.Demand and enforce repayment of the assigned portfolio and achieve set targets. Negotiating with clients and coming up with suitable exit strategies of the allocated book.Effective use of allocated resources to minimize costs. Ensure a record is maintained with track of all the recovery progress for all loans in NPL and there is ease of access to recovery documentation.Ensure 100% utilization of the collections system as well as other systems that may be implemented to aid recoveries in the bankReport and monitor all risks associated with debt recovery.Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within debt recovery. Do any other duties that may be assigned by the Management.

REQUIRED SKILLS

Supervision, Risk management, Cost tracking, analysis, Debt collecting

REQUIRED EDUCATION

Bachelor's degree