FIELD SALES REPRESENTATIVE (ISUZU PARTS)

JOB TITLE FIELD SALES REPRESENTATIVE (ISUZU PARTS)

NATURE OF JOB FULL TIME

INDUSTRY AUTOMOTIVE / MOTOR VEHICLE SPARE PARTS

SALARY KSHS.15,000 PLUS COMMISSIONS

JOB LOCATION NAIROBI

DUTIES AND RESPONSIBILITIES

Sales & Customer Service

·       Promote and sell Isuzu genuine parts, accessories, and vehicle servicing solutions to both existing and potential customers.

·       Provide expert advice on Isuzu parts and service offerings, helping customers select the right components and maintenance packages for their vehicles.

·       Handle al customer inquiries—face-to-face, online, or via phone—promptly and professionally.

Relationship Building

·       Develop and maintain strong, long-term customer relationships through personalized service.

·       Identify customer needs proactively, offering tailored parts and service packages.

·       Provide after-sales support, address issues, and follow up to ensure customer satisfaction.

Sales Targets & Reporting

·       Meet, or exceed monthly and quarterly sales targets for both parts and service packages.

·       Prepare and maintain detailed sales reports, tracking performance against targets.

·       Upsell additional services, accessories, and related parts to enhance customer experience and vehicle

·       longevity.

Product Knowledge & Training

·       Stay updated on Isuzu’s product and service offerings, technical updates, and industry trends.

·       Participate in ongoing training sessions to improve sales techniques and ensure compliance with brand standards.

Customer Retention & Support

·       Manage customer returns and part/service-related issues in accordance with Isuzu’s policies.

·       Promote loyalty programs, service packages, and incentives to drive repeat business and long-term customer retention

KEY REQUIREMENT SKILLS AND QUALIFICATION

·       Diploma in Automotive Engineering, Business, or a related field preferred.

·       Minimum 1–2 years of experience in automotive parts or service sales.

·       Prior experience with Isuzu vehicles, parts, or service offerings is a mandatory requirement

·       Proven sales experience in the automotive or parts/service industry.

·       Strong technical knowledge of vehicle parts, servicing procedures, and automotive systems.

·       Excellent communication and interpersonal skills with a customer-centric approach. * Strong organizational and time management skills to handle multiple customer requests efficiently.

·       Team player with the ability to also work independently.

·       Familiarity with inventory and service management systems is an added advantage.

HOW TO APPLY

·       If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com

·       Interviews will be carried out on a rolling basis until the position is filled.

·       Only the shortlisted candidates will be contacted.