HOSPITAL OPERATIONS MANAGER

JOB TITLE

HOSPITAL OPERATIONS MANAGER

NATURE OF JOB

FULL TIME

INDUSTRY

HEALTHCARE

SALARY

OPEN (COMMENSURATE WITH EXPERIENCE)

JOB LOCATION

EMBU

DUTIES AND RESPONSIBILITIES

Operational Leadership & Strategy

• 
  
• Direct daily hospital operations, including staffing, scheduling, logistics, inventory management, facility readiness, and patient flow.
  
• Lead the development of the operational strategy, work plans, and Key Performance Indicators (KPIs) that are aligned with the overall hospital objectives.
  

Policy Implementation & Compliance

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• Develop and roll out policies, Standard Operating Procedures (SOPs), and quality assurance programs.
  
• Ensure adherence to Ministry of Health (MOH), accreditation, and all regulatory standards.
  
• Oversee licensing requirements, audits, inspections, and internal compliance checks.
  

Human Resources & Performance Management

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• Supervise core Human Resources (HR) functions such as recruitment, onboarding, attendance tracking, performance appraisals, grievance resolution, and staff development.
  
• Set and monitor operational KPIs, generate comprehensive performance reports, and implement continuous improvement plans.
  

Business Development & Reporting

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• Support growth initiatives through service expansion, building stakeholder partnerships, and managing client engagement.
  
• Prepare daily, weekly, monthly, quarterly, and annual Management Information System (MIS) and performance reports for senior management.
  

Financial Control & Resource Management

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• Manage departmental budgets, implement cost control programs, oversee supply procurement, and allocate resources efficiently.
  
• Drive efficiencies to minimize wastage and optimize overall operational costs.
  

KEY REQUIREMENT SKILLS AND QUALIFICATION

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• Degree in Healthcare or Health Management combined with a diploma in any medical-related discipline
  
• A minimum of two years' experience in a busy hospital environment, including significant operations or administration responsibilities
  
• Proven background in policy development, strategic planning, setting KPIs, performance management, and reporting
  
• Experience in human resources, business development, and the enforcement of compliance and quality standards
  

HOW TO APPLY

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• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  
• Interviews will be carried out on a rolling basis until the position is filled.
  
• Only the shortlisted candidates will be contacted.