In-Store Sales Representative
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New
Job summary
Presenting, promoting and selling products & services using solid arguments to existing and prospective customers.
Min Qualification:
Bachelors
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Reports To: Sales coordinator & Team Lead
Department: Consumer Technology
Location: Designated Branch
Job Purpose
The position is responsible for effectively managing the sales operations, optimizing sales processes, supporting account management, analyzing sales data, generating reports and ensuring program success by collaborating with stakeholders and driving sales growth while maintaining compliance and fostering a positive work environment.
Key Responsibilities
- Presenting, promoting and selling products & services using solid arguments to existing and prospective customers.
- Meeting or exceeding sales targets and outcomes within schedule.
- Expediting the resolution of customer problems and complaints to maximize satisfaction.
- Providing help to determine pricing schedules for quotes, promotions and negotiations.
- Preparing replenishment orders.
- Ensuring daily stock-taking to ensure minimization of stock losses and keeping a record of items sold
- Developing an understanding of products/services and promoting promotions
- Answering client questions about credit terms, products, prices and availability.
- Supplying management with reports on customer needs, problems, interests, competitive activities and potentiality for new products and services.
- Keeping abreast of best practices and promotional trends.
- Ensuring a clean and neat display unit and the products are properly packaged, intact and well secured.
Key Relationships
Customers of this Position
- External – Customers, Suppliers
- Internal – All company employees
Knowledge, Skills and Experience required for this Role
- Bachelor’s Degree in Business Management, Sales and Marketing or any other field.
- At least 1 year work experience in Sales.
- Understanding of the sales process and dynamics.
- A commitment to excellent customer service.
- Excellent written and verbal communication skills.
- Good interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Ability to work comfortably in a fast-paced environment.
- Excellent analytical and problem-solving skills to identify sales trends.
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