Sales Manager – Overall Sales Team

Key Responsibilities

• Set sales targets, individual KPIs and weekly execution plans for sales team
• Allocate & monitor leads, ensure lead ownership, timely follow‑up and complete CRM records
• Oversee full pipeline: first contact → qualification → viewing → offer → reservation → close
• Identify stalled opportunities and assign clear next actions & deadlines
• Coach sales executives on discovery, presentation, objection handling, negotiation & closing
• Ensure team uses only approved project data, pricing and payment terms
• Work closely with each project owner (including Frank for assigned projects)
• Align with marketing team for lead quality feedback; coordinate with Rental Lead for overlapping enquiries
• Daily review sales performance; submit weekly report covering targets, pipeline, viewings, offers, reservations, closures, risks and corrective recovery plans
• Take accountability for missed targets and deliver recovery plan

Minimum Requirements

• Minimum 5 years property sales experience; minimum 2 years sales‑team management
• Proven track record hitting property sales targets and improving team conversion
• Strong expertise in lead management, CRM discipline, pipeline forecasting and sales reporting
• Excellent coaching, negotiation, client management and problem‑solving
• Fluent English; Kiswahili is an advantage
• Verifiable evidence of past team performance and personal contribution

Performance Measures

• Sales target achievement and team conversion metrics
• Lead follow‑up completion rate and CRM data quality
• Progression rate: qualified leads → viewings → offers → reservations → closed sales
• Pipeline accuracy and timely identification of stalled deals
• Timely, high‑quality weekly reports and corrective action plans

Practical Assessment Review sample sales pipeline, diagnose key conversion pain‑points and present a practical 30‑day team‑management & performance‑improvement plan.