Software Sales & Presales Admin

Reports To: Business Solutions Manager

Department: Software

Location: Head Office

Salary: Ksh. 50,000-60,000

1.     Job Purpose

The Software Sales & Presales Admin is responsible for managing and driving sales of enterprise software solutions, including ERP, POS, and CRM systems. The role focuses on business growth, client retention, and revenue generation through effective account management and strategic sales initiatives.

2. Key Responsibilities

a)     Sales & Business Development

• Generating leads and working with partners to drive new business in Software integrations, retail POS software, ERP & Fiscal (eTIMS and TIMS) Solutions.
• Preparing proposals, RFP/RFQ responses, expressions of interest, and tenders.
• Building and maintaining a strong sales pipeline.
• Managing the entire sales process, from quotations to deal closure.
• Promoting software solutions tailored to various industries.
• Conducting product demonstrations and explain value propositions to potential clients.

b)    Client & Account Management

• Managing key accounts and maintaining long-term customer relationships.
• Working closely with vendor channel management to align business strategies.
• Ensuring license and mobilization fees are paid before commencing projects.
• Negotiating and finalizing contracts based on customer needs.

c)     Reporting & Sales Strategy

• Developing and executing sales strategies to meet company objectives.
• Generating and presenting sales pipeline reports and debtors’ reports on a weekly basis.
• Monitoring and tracking sales targets and key performance indicators (KPIs).
• Performing any other duties assigned.

3. Key Relationships              

Customers of this Position

·       Internal: Business Solutions, Sales, and Finance Teams.

·       External: Clients and Vendors

4. Knowledge, Skills, and Experience required for this Role

·       Degree in Information Technology, Business Information Systems, Business Management, or Sales & Marketing.

·       Minimum of 3 years’ experience in software sales (ERP, POS software, financial software, or business consulting services).

·       Strong knowledge of enterprise software, business processes, and industry trends.

·       Experience in selling to retail, distribution, hospitality, and mobility sectors.

·       Understanding of financial accounting principles.

·       Relevant product certification is an added advantage.

·       Excellent problem-solving, communication, and negotiation skills.

·       Strong customer focus and ability to build long-term relationships.

·       Attention to detail with a results-driven mindset.