NFT Consult

Export Junior Associate – Customer Service

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Job summary

**30-word version:** Our client is a leading manufacturing company serving local and international markets. They seek an Export Junior Associate – Customer Service to support customer relations, order coordination, export sales, and delivery execution.

Min Qualification: Bachelors Experience Level: Mid level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya

Job descriptions & requirements

Key Skills and Competencies

  • Customer service and relationship management.
  • Sales and business development capability.
  • Order processing and export documentation.
  • Ability to identify and onboard new customers.
  • Coordination of orders with warehouse and logistics teams.
  • Customer payment follow-up and order closure.
  • Strong communication, commercial awareness, and follow-through.

Minimum Qualifications

  • Bachelor’s degree in business administration, Sales & Marketing, International Business, Supply Chain Management, Logistics, Commerce, or a related field.
  • A relevant diploma may be considered where supported by practical experience in customer service, sales administration, logistics, or export operations.
  • Training in export procedures, international trade, customs documentation, customer service, or sales will be an added advantage.
  • Proficiency in Microsoft Office, particularly Excel, and familiarity with ERP or order-management systems.

Important safety tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.

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