Help us serve you better & stand to win a $200 Samsung phone & data bundles! Complete a short survey here Complete survey
Kolm Solutions

Field Intelligence & Network Representative (PAYGO Finance)

Kolm Solutions

Customer Service & Support

Today
Easy apply New
Nairobi Full Time IT & Telecoms KSh 15,000 - 30,000 Negotiable

Job summary

X1X provides laptops through an affordable 12-month PAYGO (Pay-As-You-Go) model We are not looking for smooth-talking salespeople who chase easy numbers. We are hiring disciplined Field Representatives In following areas: Ongata Rongai - Kiserian area, Mlolongo- Athi- river area, Kikuyu-Wangigi area, Kasarani-Mwiki area, Thika- Mangu area -

Min Qualification: Diploma Experience Level: Mid level Experience Length: 4 years Language Requirement: English Working Hours: Full Time - Flexible Hours Applicant Location: Nairobi, Kenya

Job descriptions & requirements

About the Role

X1X provides business-grade Lenovo laptops through an affordable 12-month PAYGO (Pay-As-You-Go) model managed by smart hardware-locking technology.

We are not looking for smooth-talking salespeople who chase easy numbers. We are hiring disciplined Field Representatives who act as human gatekeepers—balancing community network building with strict credit evaluation and asset protection.

Key Responsibilities

  • Build Community Nodes: Onboard and manage local institutional partners (School Heads, Clinic Managers, Church Leaders, and Small Business Owners) and individuals, and to act as structured referral sources.

  • Field Verification (KYC): Conduct physical on-site visits to applicants' homes and workplaces to audit documentation and verify their true "Will to Pay" and "Ability to Pay".

  • Enforce Credit Culture: Clearly educate customers on their 12-month payment contract and our automated device-locking compliance systems.

  • Onboarding & Support: Guide approved clients through the digital registration workflow and manage initial post-delivery check-ins.


Candidate Personal Qualities 

  • Investigative Intuition: Strong analytical, detail-focused mindset; ability to spot high-risk leads and the integrity to cancel applications that compromise data honesty.

  • Operational Discipline: Strict adherence to standardized company pricing, checklists, and workflows. No shortcuts or improvised offers.

  • Emotional Control: Calm, professional, and non-defensive when handling customer challenges or financial objections.

  • Local Network: Deeply familiar with your local community, with the professional presence to engage and partner with local institutional leaders.


Other Requirements

  • Strong communication and relationship-building skills with local business owners, institutions, and community leaders.
  • Ability to conduct structured interviews, physical verification visits, and gather accurate customer information.
  • Comfortable using smartphones, WhatsApp, Google Forms, maps, and digital onboarding tools.
  • High personal integrity and accountability when handling customer data and company assets.
  • Ability to work independently in the field with minimal supervision.
  • Good judgment in assessing customer financial behavior, consistency, and reliability.
  • Organized and able to maintain proper records, follow-up schedules, and reporting workflows.
  • Familiarity with local business environments, informal income patterns, and community reputation systems.
  • Basic understanding of credit, installment payments, or customer relationship management is an added advantage.
  • Previous experience in field sales, microfinance, SACCOs, collections, logistics, agent banking, or community mobilization is an added advantage — but not mandatory.
  • Must own or have reliable access to a smartphone and internet connectivity.
  • Must be willing to travel locally for customer visits and verification.

What We Offer

  • Uncapped success-based commission per verified and delivered device kit.

  • Additional financial incentives tied directly to the long-term credit quality (low default rates) of your onboarded network.

  • Clear career pathing into regional operational lead positions for top-performing disciplined agents.


How to Apply

Submit your application And indicate the area you would like to serve in the cover letter.

Note: We value discipline, judgment, and execution ability more than academic papers. Candidates with strong field experience, community trust, and operational discipline are highly encouraged to apply.


Important safety tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.

This action will pause all job alerts. Are you sure?

Cancel Proceed

Similar jobs

Lorem ipsum

Lorem ipsum dolor (Location) Lorem ipsum Confidential
3 years ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

v2.homepage.newsletter_signup.choose_type

We care about the protection of your data. Read our

We care about the protection of your data. Read our  privacy policy .

Follow us On:
Get it on Google Play
2026 BrighterMonday

Or your alerts