FOOD & BEVERAGE SUPERVISOR

JOB TITLE FOOD & BEVERAGE SUPERVISOR

NATURE OF JOB FULL TIME

INDUSTRY HOSPITALITY

SALARY KSHS. 30,000

JOB LOCATION UPPERHILL

DUTIES AND RESPONSIBILITIES

·       Supervise daily operations of the food and beverage outlets, including the dining area, bar, and room service if applicable.

·       Ensure that all service areas are clean, well-organized, and properly stocked.

·       Monitor and manage inventory levels, placing orders as needed to ensure availability of essential items.

·       Maintain high standards of hygiene and cleanliness in accordance with health and safety regulations.

·       Lead, motivate, and supervise a team of servers, bartenders, and support staff.

·       Conduct training sessions for new and existing staff on service standards, safety procedures, and company policies.

·       Schedule staff shifts and manage time-off requests to ensure adequate coverage during peak periods.

·       Ensure excellent guest service by addressing any issues or complaints promptly and professionally.

·       Train staff on effective guest interaction and service techniques to enhance the overall dining experience.

·       Gather guest feedback and implement improvements based on their suggestions and concerns.

·       Prepare and manage shift reports, including sales, cash handling, and inventory usage.

·       Assist in budgeting and cost control by monitoring expenses and working to minimize wastage.

·       Maintain accurate records of employee performance and conduct regular performance reviews.

·       Liaise with kitchen staff to ensure timely and accurate food preparation and service.

·       Work closely with the management team to implement promotional events and special offers.

·       Coordinate with suppliers and vendors to ensure timely delivery of goods and services.

·       Ensure compliance with all local health and safety regulations, including food safety standards.

·       Conduct regular inspections to ensure that all safety and hygiene protocols are being followed.

KEY REQUIREMENT SKILLS AND QUALIFICATION

·       Diploma/Degree in Hospitality Management or a related field.

·       Over 2 years’ supervisory experience in a restaurant or hotel.

·       Strong leadership and team management abilities.

·       Excellent communication and interpersonal skills.

·       Proficiency in handling administrative tasks and using point-of-sale (POS) systems.

·       Ability to work under pressure and handle challenging situations effectively.

·       Knowledge of food safety standards and health regulations.

HOW TO APPLY

·       If you meet the above qualifications, skills and experience send CV to recruitment@britesmanagement.com

·       Interviews will be carried out on a rolling basis until the position is filled.

·       Only the shortlisted candidates will be contacted.