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Customer Service & Support Jobs in Kenya

65 Jobs Found

The customer service and support sector offers a diverse range of opportunities, with 65 current job vacancies. While hiring demand appears steady, the sector provides roles like Debt Collection Agent, CUSTOMER SERVICE EXECUTIVE, and Customer Service Officer, showcasing the variety of positions available. These roles are concentrated in key cities, with Nairobi being a hub for many of these vacancies.

Salary & Benefits

Among roles that advertise a salary, typical pay ranges from KES 30,000 to KES 30,000 per month. Senior positions can earn upwards of KES KSH 45,000, reflecting the importance of experience in compensation. Common benefits often include a competitive base salary, potential equity packages, and high commissions, appealing to a diverse workforce.

Skills & Experience

A bachelors is the most common requirement, with diploma also accepted. Essential soft skills include communication, problem-solving, and time management. Most roles ask for 2 years of experience, with some requiring 3 years, and positions are mainly at entry level.

Key Responsibilities & Tasks

These positions focus on addressing customer needs and queries efficiently. Senior roles, on the other hand, require managing and leading teams, strategizing customer interactions, and improving service protocols to enhance the customer experience.

Industries & Companies

The top industries actively recruiting include banking, finance & insurance, recruitment, and advertising, media & communications. Employers like BrighterMonday Consulting and Optimise Outsourcing are particularly active, with listings spread across numerous organisations. This distribution indicates a healthy demand for customer service professionals across different sectors.

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Anonymous Employer

Nairobi Full Time Confidential

Customer Service & Support

1 week ago

We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.

Easy apply

Styeverz Ltd

Remote (Work From Home) Full Time KSh 30,000 - 45,000

Customer Service & Support

1 week ago

Styeverz Ltd

Our client, a fast-growing UK-based short-let and serviced accommodation company managing 80+ properties listed on Airbnb and Booking.com, is looking for a proactive and customer-focused Guest Services Executive to join their remote team.

Easy apply

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Anonymous Employer

Nairobi Full Time Confidential

Customer Service & Support

1 month ago

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

Easy apply

Anonymous Employer

Kenya Full Time Confidential

Customer Service & Support

1 month ago

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

Easy apply

Anonymous Employer

Nairobi Full Time Confidential

Customer Service & Support

1 month ago

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

Easy apply

Jaysur Cognitive Management Limited

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

Yesterday

Jaysur Cognitive Management Limited

Our client, a growing fintech company, is seeking an experienced Debt Collection Team Leader to lead, manage, motivate and guide the team to achieve collection targets while ensuring compliance with company policies and regulatory requirements.

Easy apply

GAME ROOM LIMITED

Nairobi Full Time KSh 75,000 - 90,000

Customer Service & Support

2 days ago

GAME ROOM LIMITED

We hire a full-time Kenya-based bilingual translator with real estate experience. Provide accurate English-Chinese interpretation and translation to support local cross-border property business.

Easy apply

NFT Consult

Nairobi Full Time KSh 45,000 - 60,000

Customer Service & Support

4 days ago

NFT Consult

**30-word version:** Our client is a leading manufacturing company serving local and international markets. They seek an Export Junior Associate – Customer Service to support customer relations, order coordination, export sales, and delivery execution.

Easy apply

The Aspire Investments

Rest of Kenya Full Time KSh 30,000 - 45,000

Customer Service & Support

4 days ago

The Aspire Investments

Aspire Investments is seeking a professional, friendly, and organized Receptionist to manage front-desk activities and provide administrative support to the team. The ideal candidate should have strong communication skills, a welcoming personality, and the ability to handle clients, calls, and office tasks efficiently in a fast-paced real estate.

Easy apply

Freeman Glow Enterprises

Kenya Full Time KSh 15,000 - 30,000

Customer Service & Support

4 days ago

Freeman Glow Enterprises

Freeman Glow Enterprises is seeking a friendly, organized, and professional Front Desk Assistant to manage reception duties and provide general administrative support to the office. The role involves welcoming visitors, handling calls and inquiries, maintaining office records, coordinating appointments, and supporting office operations.

Easy apply

Gasfil Limited

Nairobi Full Time KSh 60,000 - 75,000

Customer Service & Support

1 week ago

Gasfil Limited

The Front Office & Customer Service Executive will be responsible for creating a professional, welcoming, and efficient front-office experience at Gasfil Limited's Headquarters while providing high-quality customer service and supporting the conversion of customer leads into business.

Easy apply

FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

1 week ago

FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED

Waiter Position – Ruaka Job Title: Waiter Location: Ruaka Salary: Ksh 18,000 per month We are looking for a professional, friendly, and customer-focused Waiter to join our team in Ruaka.

Easy apply

ATL Global Business

Nairobi Full Time Confidential

Customer Service & Support

1 week ago

ATL Global Business

Our client is a premium lifestyle and concierge business focused on delivering personalised services, experiences and lifestyle solutions to its members. They are built around exceptional service, trusted relationships, discretion and a deep understanding of each member's individual needs and preferences. As the business continues to grow, ...

Easy apply

RWK Group

Kenya Part Time KSh Commission Only

Customer Service & Support

1 week ago

RWK Group

MyAccurate Books is seeking motivated and well-connected individuals to join as Freelance Affiliates. The role involves introducing MyAccurate Books to businesses, identifying potential clients, promoting the software, and supporting successful subscriptions. Affiliates will earn for every successful subscription they generate.

Easy apply

AFRICAN LABOUR SOLUTIONS

Mombasa Full Time Confidential

Customer Service & Support

1 week ago

AFRICAN LABOUR SOLUTIONS

Handle patient registration, appointment scheduling, check-ins, and check-outs

Easy apply

Smart Royal Career Consultant

Mombasa Full Time KSh 15,000 - 30,000

Customer Service & Support

1 week ago

Smart Royal Career Consultant

Responsible for developing, coordinating, and delivering security training programs to security personnel to ensure they have the knowledge, skills, discipline, and professionalism required to perform their duties effectively. The role involves conducting practical and classroom-based training, assessing staff performance.

Easy apply

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