Customer Service & Support Jobs in Kenya

We are looking for a responsible and communicative professional with call-center experience who can effectively interact with customers, work with CRM systems, and maintain a high level of customer service.

The Customer Care / Marketing Officer will be responsible for welcoming clients, handling customer inquiries, coordinating service bookings, promoting garage services, and ensuring excellent customer satisfaction. The role also involves marketing the garage services to attract and retain customers.

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

To serve as the primary bridge between GenKazi’s innovative technology and the human aspirations of our users. Your mission is to transform every interaction into an opportunity for empowerment—ensuring that every job seeker feels heard and every employer feels supported, ultimately fostering a world-class service culture that drives user reten ...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.

Our client in an institutional setting is urgently seeking a Customer Service Officer to join their team in kitengela

We are seeking a dedicated and results-driven Collection Agent to join our growing team. The successful candidate will be responsible for managing overdue accounts, negotiating repayment arrangements, maintaining accurate collection records, and supporting the achievement of the company's debt recovery objectives while maintaining professionalism.

The Customer Service Officer manages client inquiries, property viewings, and onboarding while resolving concerns to ensure satisfaction. The role requires strong communication, record‑keeping, and problem‑solving skills to deliver excellent service and enhance client relationships in real estate.

The Mini Mart Assistant is responsible for supporting daily store operations, ensuring excellent customer service, maintaining product availability, handling cashier duties, and keeping the store clean, organized, and compliant with operational standards. The role requires reliability, attention to detail, and the ability to work in a fast-paced