Customer service & support Jobs in Kenya

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

HouseHunt Kenya is looking for energetic, self-driven, and entrepreneurial Property Scouts across Kenya to help identify, verify, and onboard quality rental and sale properties onto our platform. This flexible, field-based role is ideal for individuals who enjoy networking, exploring neighborhoods, meeting people, and earning through performance.

The CSS assistant is a support function to the Customer service and sales team. As a support function, the CSSA will be responsible for helping to develop and implement the Customer service and business development plans and strategies of the company. The expected outcomes of the job are to support revenue growth and brand loyalty.

The Customer Experience Intern will support the Customer Experience function in ensuring that partner organizations and entrepreneurs receive timely, responsive, and high-quality support while using Somo's digital platforms. The intern will gain practical experience in customer support, digital platform adoption, stakeholder engagement, data ma ...

We are seeking a detail-oriented Reservations Associate who applies strong critical-thinking skills to manage bookings, follow through and coordinate with the sales team, and ensure all reservation details are accurate and complete. This role requires someone who is highly organized, systematic, and able to process information carefully.

The Events Administrative Coordinator ensures smooth planning and execution of events by managing logistics, documentation, and administrative support.

Preparing and sending daily reports on branch sales and collections

Our client is seeking reliable and motivated Messengers to join their team in Kisaju. The successful candidates will be responsible for the timely collection and delivery of documents, parcels, and other items while maintaining professionalism and ensuring excellent customer service.

We are looking for a motivated and results driven Debt Collection Agent to join our team. The ideal candidate will be responsible for contacting customers, negotiating payment arrangements, and recovering outstanding balances while delivering excellent customer service.

The Customer Care/Receptionist is responsible for providing compassionate, professional, and efficient front-office support to clients, bereaved families, visitors, and other stakeholders. The role serves as the first point of contact for the funeral home and plays a critical role in creating a respectful, supportive, and reassuring client expe ...

We are seeking a results-driven Debt Collector to recover outstanding payments, negotiate repayment plans, and maintain positive client relationships. The ideal candidate has at least 2 years' experience in debt collection or credit control, strong negotiation skills, and the ability to consistently achieve collection targets.