Hotel Sales & Marketing Manager

The Hotel Sales & Marketing Manager will be responsible for driving business growth and overseeing the day-to-day operations of Astoria Riverbank. The role combines sales and business development leadership with establishment supervision and team management.KEY RESPONSIBILITIES

• Develop and execute sales strategies to achieve revenue and business development targets.

• Identify, acquire and maintain relationships with corporate clients, organizations, groups and other business partners.

• Conduct regular field sales visits, client meetings and business development activities.

• Drive sales of accommodation, conferencing, events, restaurant and other hotel services.

• Follow up on leads, proposals and client enquiries and convert opportunities into business.

• Monitor sales performance, revenue targets and marketing activities, providing regular reports.

• Supervise, coordinate and motivate staff to ensure smooth daily operations and quality service delivery.

• Oversee the day-to-day running of Astoria Riverbank and ensure operational standards are maintained.

• Address guest and client concerns promptly and ensure a positive customer experience.

• Coordinate with other departments to ensure sales commitments and client requirements are effectively delivered.

• Monitor competitor activities, market trends and opportunities to strengthen the establishment’s market position.

• Take responsibility for achieving the establishment’s sales, revenue and operational targets.