SUPERMARKET SUPERVISOR

JOB TITLE SUPERMARKET SUPERVISOR

NATURE OF JOB FULL TIME

INDUSTRY RETAIL

SALARY KSHS. 22,000-25,000

JOB LOCATION RUIRU

DUTIES AND RESPONSIBILITIES

Store Operations

·       Oversee the day-to-day operations of the supermarket.

·       Ensure the store is clean, organized, and fully operational.

·       Monitor opening and closing procedures.

Team Leadership

·       Supervise, coach, and motivate store employees.

·       Prepare staff schedules and manage attendance.

·       Monitor staff performance and provide regular feedback.

Inventory Management

·       Monitor stock availability and coordinate replenishment.

·       Ensure proper merchandising and product display standards.

·       Minimize stock losses through effective stock control practices.

Customer Service

·       Ensure customers receive prompt and professional assistance.

·       Resolve customer complaints and escalate issues where necessary.

·       Promote a positive shopping experience at all times.

Cash & Compliance

·       Supervise cash handling and daily cash reconciliations.

·       Ensure adherence to company policies and operating procedures.

·       Maintain compliance with health, safety, and hygiene standards.

Reporting & Administration

·       Prepare daily operational and sales reports.

·       Coordinate with management on store performance and operational issues.

·       Perform any other supervisory duties assigned by management.

KEY REQUIREMENT SKILLS AND QUALIFICATION

·       Degree in Business Administration, Retail Management, or a related field.

·       Minimum of two (2) years' experience as a Supervisor or Manager in a supermarket or retail environment.

·       Demonstrated experience overseeing daily supermarket operations.

·       Proficiency in Microsoft Office applications, particularly Excel and Word.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

HOW TO APPLY

·       If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com

·       Interviews will be carried out on a rolling basis until the position is filled.

·       Only the shortlisted candidates will be contacted.