BAR MANAGER
Job summary
The Bar Manager is responsible for overseeing the daily operations of the bar, ensuring exceptional customer service, efficient inventory management, profitability, and compliance with company policies and licensing regulations. The role requires strong leadership, operational excellence, and the ability to create a welcoming environment that enhances customer satisfaction while driving revenue.
Job descriptions & requirements
JOB TITLE BAR MANAGER
NATURE OF JOB FULL TIME
SALARY KSHS.20,000
JOB LOCATION KIBWEZI
DUTIES AND RESPONSIBILITIES
Bar Operations Management
· Oversee the day-to-day operations of the bar to ensure smooth and efficient service.
· Ensure the bar is clean, organized, and maintained to the highest standards.
· Monitor opening and closing procedures, ensuring all operational checklists are completed.
· Address operational issues promptly to minimize service disruptions.
Customer Service & Guest Experience
· Deliver and maintain exceptional customer service standards.
· Handle customer complaints professionally and resolve issues promptly.
· Build positive relationships with customers to encourage repeat business.
· Monitor service quality and ensure staff provide a friendly, professional, and efficient experience.
Staff Leadership & Supervision
· Supervise bartenders, waitstaff, and support staff during shifts.
· Prepare work schedules and allocate duties effectively.
· Train, coach, and mentor employees on service standards, product knowledge, and company procedures.
· Conduct regular performance evaluations and provide constructive feedback.
· Foster teamwork, discipline, and a positive work culture.
Inventory & Stock Control
· Manage beverage inventory and ensure adequate stock levels.
· Conduct regular stock counts and reconcile inventory records.
· Minimize wastage, spoilage, theft, and unauthorized stock movement.
· Coordinate timely ordering and receiving of beverages and bar supplies.
· Maintain accurate inventory documentation and reports.
Financial Management
· Monitor daily sales and ensure accurate cash handling procedures.
· Prepare daily sales reports and reconcile cash collections.
· Control operational costs while maximizing revenue and profitability.
· Monitor beverage costs and recommend pricing strategies where appropriate.
· Identify opportunities to increase sales through promotions and upselling initiatives.
Compliance, Safety & Hygiene
· Ensure compliance with liquor licensing laws and relevant regulations.
· Enforce responsible alcohol service practices.
· Maintain food safety, hygiene, and sanitation standards.
· Ensure compliance with health, safety, and security procedures.
· Report accidents, incidents, and safety concerns promptly.
Reporting & Administration
· Prepare daily, weekly, and monthly operational reports.
· Maintain accurate records of sales, inventory, staff attendance, and incidents.
· Monitor key performance indicators and recommend operational improvements.
· Assist management with budgeting and planning activities.
KEY REQUIREMENT SKILLS AND QUALIFICATION
· Diploma or Certificate in Hospitality Management, Business Administration, or a related field is an added advantage.
· Minimum of 2 years' relevant experience in bar operations or hospitality management.
· Previous supervisory or managerial experience is preferred.
· Strong leadership and team management skills.
· Excellent customer service and interpersonal skills.
· Sound knowledge of bar operations and beverage management.
· Inventory and stock control expertise.
· Financial and cash management skills.
· Good communication and problem-solving abilities.
HOW TO APPLY
· If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
· Interviews will be carried out on a rolling basis until the position is filled.
· Only the shortlisted candidates will be contacted.
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