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Job Description/Requirements
ABOUT THE COMPANY
Influx is a people-powered business. We're building a company that looks for the overlap between the personal and career ambitions of its staff and the internal opportunities that open up at a high-growth company. Over the last four years, many successful agents have moved into team management, client-facing, QA and other leadership roles.
You can learn more about us at Influx.com!
JOB SUMMARY
Requirements:Excellent written and verbal in English (for English speaking agents) and/or Spanish (if you're applying for Spanish Bilingual).Strong problem-solving skills.Sense of humour.
RESPONSIBILITIES
Diagnose and solve problems.Communicate effectively via chats, calls and video calls with our customers.Coordinate effectively with peers and your manager.Contribute to a high-performance and friendly workplace culture
REQUIRED SKILLS
Customer service, Communication, Problem solving
REQUIRED EDUCATION
Diploma, Associate's degree
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