IMPEX Officer

ABOUT THE COMPANY

Victoria Courts offers you a unique shopping experience in welcoming showrooms, featuring a wide range of products under one roof and offers a distinctive customer service that is second to none.

JOB SUMMARY

We are seeking an experienced and analytical IMPEX Officer to support the company’s end-to-end import and export operations. The role ensures timely clearance of goods, accurate landed cost computation, compliance with regulatory requirements, effective inventory management, and supports management in pricing and discount decisions through detailed cost and product mix analysis.RequirementsBachelor’s degree in Supply Chain Management, Procurement, International Trade, or related field.2–3 years’ experience in import/export operations, preferably in retail, FMCG, or manufacturing.Strong knowledge of Kenyan customs processes, iCMS, HS codes, tariffs, and regulatory requirements.Experience in landed cost calculations and supporting product pricing decisions.Advanced knowledge of product mix analysis, including category performance, margin evaluation, stock turnover, and pricing impact.IT proficiency: Advanced Excel, Word, PowerPoint.ERP knowledge – intermediate level.Strong analytical, presentation and problem-solving skills.Excellent communication, negotiation, and documentation skills.Female candidates who can speak gujarati language are encouraged to apply.

RESPONSIBILITIES

Import & Export OperationsCoordinate all import shipments from order placement to final delivery.Liaise with suppliers, shipping lines, freight forwarders, and clearing agents to ensure timely clearance.Ensure full compliance with KRA Customs (iCMS), KEBS, PVOC, Port Health, KEPHIS, and all regulatory bodies.Track shipments and provide updated ETAs to relevant departments.Documentation & CompliancePrepare and verify import/export documents including invoices, packing lists, BL/AWB, and certificates of origin.Review customs entries for correct HS code classification, valuation, duty, and tax application.Maintain proper documentation for audits, compliance checks, and internal controls.Costing, Pricing & Product Mix ManagementPerform accurate landed cost calculations for imported goods.Support management in setting product prices and discounts based on landed cost, competitor analysis, and margin targets.Analyze the product mix to identify high-margin, fast-moving, low-margin, and slow-moving SKUs.Evaluate the impact of import-related expenses (freight, duty, handling, port fees, demurrage, storage, forex fluctuations) on pricing decisions.Recommend sourcing or pricing adjustments to maintain competitiveness.Provide detailed category performance analysis—revenue, margins, volume, and stock turnover.Inventory & Supplier ManagementMaintain optimal inventory levels and prevent stock outs or overstocking of imported goods.Work with procurement and warehouse teams to manage inbound stock.Negotiate with service providers (freight forwarders, clearing agents, shipping lines) for competitive terms.Monitor supplier performance, import lead times, and cost variances.Financial & Operational ReportingPrepare and share monthly reports on landed costs, import expenses, duty payments, and stock position.Provide insights on cost drivers and improvement opportunities.Support audit processes with accurate documentation.Track and report monthly category KPIs and performance against targets.

REQUIRED SKILLS

Export handling, Stock and inventory management, Clearing, Transport law

REQUIRED EDUCATION

Bachelor's degree