INSURANCE SALES AGENT

Critical Mass Growth Ltd (CMG) is an investment Company, and is seeking start an Insurance agency in strategic diversification of its revenues. The Company seeks to recruit a dynamic, results-oriented and customer-focused Insurance Sales Agent to join our team.

JOB PURPOSE

The successful candidate will be responsible for setting up, promoting and selling insurance products, identifying new business opportunities, and growing the company’s customer portfolio. The role will involve building and maintaining strong relationships with prospective and existing clients while providing professional guidance on insurance solutions that appropriately meet their needs.

KEY RESPONSIBILITIES

The successful candidate will be responsible for:

· Identifying and pursuing new business opportunities to achieve agreed sales targets.

· Promoting and selling the company’s insurance products and services to prospective and existing clients.

· Developing and maintaining a strong pipeline of prospective customers.

· Conducting client consultations to understand their insurance needs and recommend suitable solutions.

· Building and maintaining strong, professional relationships with clients.

· Generating leads through referrals, networking, market research, direct sales and other business development initiatives.

· Preparing and presenting insurance quotations and proposals to prospective clients.

· Following up on leads, quotations and prospective business to convert opportunities into sales.

· Maintaining accurate and up-to-date records of customer information, sales activities and prospects.

· Monitoring customer portfolios and identifying opportunities for cross-selling and upselling appropriate insurance products.

· Providing professional and timely customer service and support.

· Keeping abreast of insurance products, market developments, regulatory requirements and industry trends.

· Meeting and, where possible, exceeding agreed sales and portfolio growth targets.

· Preparing regular sales reports and providing feedback on market opportunities and customer needs.

· Ensuring that all sales and customer engagement activities are conducted professionally and in accordance with applicable regulatory and company requirements.

KEY QUALIFICATIONS AND REQUIREMENTS

Applicants should possess:

· A Diploma or Degree in Insurance or a relevant insurance-related discipline.

· A valid Certificate of Proficiency registration Certificate and/or other applicable professional registration.

· Proven experience in insurance sales, business development or a related role.

· Strong knowledge of insurance products and their application to different customer needs.

· A demonstrated ability to meet sales targets and grow customer portfolios.

· Excellent communication, negotiation and interpersonal skills.

· Strong customer service and relationship management abilities.

· A proactive, self-motivated and results-oriented approach to sales.

· Ability to identify business opportunities and convert prospects into customers.

· Ability to work independently, manage a sales pipeline effectively and deliver measurable results.

· Good organisational, follow-up and reporting skills.

· High levels of integrity, professionalism and commitment to customer service.

PERSONAL ATTRIBUTES

The ideal candidate will be:

· Highly motivated and commercially minded.

· Confident and persuasive, with excellent interpersonal skills.

· Customer-focused and relationship-oriented.

· Results-driven and comfortable working with sales targets.

· Proactive in identifying and pursuing new business opportunities.

· Well organised and capable of managing multiple clients and sales opportunities.

· Professional, trustworthy and able to maintain confidentiality.

· Capable of working independently while contributing effectively to the wider team.

WHAT WE OFFER

CMG offers an opportunity to work in a professional and performance-driven environment, with the opportunity to develop and grow a substantial insurance customer portfolio.

Interested candidates should submit their CV and a brief cover letter outlining their relevant experience and suitability for the position to vacancy@norwich.co.ke by Wednesday 26th August 2026.

Only shortlisted candidates will be contacted.

CRITICAL MASS GROWTH LTD (CMG)
Nairobi, Kenya