Monitoring And Evaluation Officer

Childline Kenya is a non-governmental organization that exists to keep children safe all the time by promoting child rights and enhancing child protection through ICT innovations. The guiding vision is a society where children’s rights and dignity are upheld at all times. One of our flagship programs is the National Child Helpline 116 service which we manage in partnership with the Directorate of Children’s Services. The Helpline, which is a 24-hour emergency number, is dedicated to children's matters and is accessible from anywhere in Kenya. Childline works through a partnership network of service providers to provide requisite services to children in distress. The services include child and family therapy, legal support, rescue and placement in temporary safe shelter, medical support, and medication among others. We also provide information and education to the public (including children) on keeping children safe thus preventing violations against children in the first instance.

We are hiring a Monitoring and Evaluation Officer to strengthen our data management processes and evidence-based programming. The individual will closely support our project within the NIA Program.

About the NIA Program 

Not Invisible Anymore ‘NIA’ is a program, supported by The Freedom Fund, which seeks to combat exploitative and abusive child domestic work. This refers to children’s work in the domestic work sector in the home of a third party or employer. The overall goal of the program is to create an empowered collective of child domestic workers, their allies, civic organizations and government institutions with strengthened capacity to transition communities away from child domestic work (CDW) and to protect children in domestic work from abuse and exploitation.

Roles & responsibilities

The Monitoring and Evaluation Officer, to be engaged for 9 months, will be responsible for ensuring effective data-informed program implementation, assessment of impact of interventions, and demonstrating accountability to stakeholders. He/she will report to the Head of Programmes with oversight from the Executive Director.

The specific roles and responsibilities of the M&E Officer will include:

1. Implementation of NIA project’s M&E plan and alignment with the larger NIA Programme and Childline Kenya’s M&E Framework
2. Regular assessment of program effectiveness.
3. Collection and analysis of data for evidence-based decision making.
4. Collaboration with relevant stakeholders nationally and in the project sites to enhance program outcomes.
5. Facilitate the process of monitoring the specific indicators on child domestic work, both in the Helpline system and the Government’s Child Protection Information Management System (CPIMS).
6. Provide quarterly data both at the national level and in project sites, to identify relevant trends and patterns to inform the organization’s interventions.
7. Facilitate the regular updating of comprehensive directories of service providers at the national level and the project sites for effective response to reported cases

Qualifications:

1. Bachelor’s degree in Data Management, Monitoring and Evaluation, Project Management or a related field.
2. Proven experience in data management, monitoring, and evaluation, and/or program management preferably in child protection programing.
3. Experience in the advanced use of Excel for data analysis and digital collection and use of data software including Kobo Toolbox or equivalent (e.g. ODK, Taroworks, Poimapper).
4. Experience in the design of M&E frameworks, systems and implementation of plans and related tools
5. Demonstrated experience in presenting and sharing complex data in clear ways (e.g. data visuals) and reporting on project data
6. Experience working in multi-partner projects/consortiums
7. Great analytical and report-writing skills.
8. Excellent communication and interpersonal skills.

Application Process:

Interested and qualified candidates should submit their application letter and detailed CV, including names and addresses of three referees, to vacancy@childlinekenya.co.ke. All applications must be received by Thursday, 11th December 2025. Please indicate the position applied for in the email subject line. Note that only short-listed candidates will be contacted.

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