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Technical Service Specialist - Africa

Novonesis

Education Confidential
  • Minimum Qualification :
  • Experience Level : Mid level
  • Experience Length : 7 years

Job Description/Requirements

ABOUT THE COMPANY

At Novonesis, we are leading the era of biosolutions. By leveraging the power of microbiology with science, we transform the way the world produces, consumes and lives.Novonesis is divided into two divisions, supporting healthier lives and a healthier planet. We work closely with customers across more than 30 industries to create innovations that will take their business into the future. We pride ourselves on unmatched customer understanding and relations.

JOB SUMMARY

Potentially relevant experience:Masters’ or PhD in Animal Health and Nutrition, or related field.Understanding and experience in feed formulations involving probiotics and enzymes will be an advantage.Have 8-10 years’ experience in Animal health and nutrition, with a solid understanding of application and product formulations.Strong drive, responsible, goal-oriented, well organized, and self-motivated, being able to develop regions independently.Willingness to travel ~50% of the time primarily in the assigned region when required.

RESPONSIBILITIES

Offer technical support, in conjunction with relevant technical support teams, related to product performance, at key accounts and channel partners.Work with regional Account Managers to grow existing business, and nurture new opportunities, and actively participate in the sales process.Supervise customer and distributor poultry trials, visit research facilities, and deliver detailed analyses of trial results.Maintain high-level relationships with key customers and influencers, especially nutritionists and vets.Investigate customer complaints and resolve industry issues on-site, including product applications and marketing efforts.Engage in professional trade associations and committees related to the poultry industry.Develop a deep understanding of the competitive landscape for gastrointestinal health products and services and equip distributors through value messaging against competitors.Work with Account managers to create annual account plans for key customers and channel partners for their long-term growth and ensure direction is in alignment with global marketing plans.Be able to represent Novonesis® on industry forums and be the voice of our solutions in trade shows and conferences, when needed.

REQUIRED SKILLS

Nutrition and metabolism, Customer relations, Public health

REQUIRED EDUCATION

Post-graduate education

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