TRANSPORT SUPERVISOR

JOB TITLE

TRANSPORT SUPERVISOR

NATURE OF JOB

FULL TIME

INDUSTRY

SALARY

KSHS.30,000-40,000

JOB LOCATION

NAIROBI

DUTIES AND RESPONSIBILITIES

Driver Supervision & Shift Management

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• Oversee and manage both day and night shift drivers, ensuring adequate staffing for all shifts.
  
• Prepare and communicate driver duty rosters, adjusting schedules based on workload, emergencies, or absenteeism.
  
• Conduct pre-shift and post-shift briefings to relay instructions, address concerns, and confirm completion of tasks.
  
• Monitor driver performance, punctuality, grooming, customer service, and compliance with company standards.
  

Transport Planning & Coordination

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• Plan, dispatch, and coordinate removals, funerals, airport pickups, transfers, and other client-related movements.
  
• Assign vehicles and drivers appropriately based on route, client needs, and vehicle availability.
  
• Ensure timely departure and arrival for all client engagements.
  
• Track and follow up on all ongoing trips to ensure smooth execution and resolve challenges promptly.
  

Fleet Monitoring & Maintenance Oversight

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• Monitor vehicle roadworthiness, ensuring daily checks are completed and documented.
  
• Schedule and follow up on vehicle servicing, repairs, inspections, and general maintenance.
  
• Track and control fuel usage, consumption patterns, and refueling processes to prevent wastage or misuse.
  
• Ensure all vehicles have updated insurance, licenses, inspection stickers, and required documentation.
  

Route Management & Compliance

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• Ensure drivers follow approved routes, avoid restricted areas, and adhere to company route policies.
  
• Provide guidance on optimal routing, traffic updates, and alternative routes to avoid delays.
  
• Maintain accurate route logs and trip sheets for reporting and reconciliation.
  

 Enforcement of Discipline & Transport Policies

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• Implement company transport policies, SOPs, and safety regulations consistently.
  
• Address driver misconduct, lateness, accidents, and policy breaches through proper disciplinary channels.
  
• Conduct periodic driver trainings on safety, customer service, and company expectations.
  
• Promote a culture of accountability, safety, and professionalism.
  

Incident & Emergency Handling

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• Respond to accidents, breakdowns, delays, and emergencies, coordinating recovery and alternative arrangements.
  
• Investigate incidents, prepare detailed reports, and recommend corrective actions.
  
• Liaise with mechanics, insurance providers, and relevant authorities when necessary.
  

Record Keeping & Reporting

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• Maintain accurate records of vehicle service history, fuel usage, trip logs, incident reports, and driver performance.
  
• Prepare daily, weekly, and monthly reports on fleet utilization, costs, and operational challenges.
  
• Monitor and analyze data to identify trends and propose improvements.
  

Client Service & Communication

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• Ensure all client movements are handled professionally, on time, and according to instructions.
  
• Communicate with clients regarding pickup times, delays, or changes in plans.
  
• Resolve client complaints related to transport and escalate issues when needed.
  

Compliance & Safety

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• Ensure all operations comply with NTSA regulations, traffic laws, and internal safety standards.
  
• Enforce use of safety equipment, defensive driving practices, and correct loading/unloading procedures.
  
• Conduct periodic safety audits and recommend preventive measures.
  

KEY REQUIREMENT SKILLS AND QUALIFICATION

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• Diploma in Transport Management, Logistics, or a related field
  
• 3–5 years’ experience in fleet or transport supervision
  
• Valid BCE driving license (mandatory)
  
• Excellent knowledge of major Kenyan routes
  
• Strong leadership, communication, and problem-solving skills
  
• Ability to work under pressure and manage operations across multiple shifts
  
• High integrity and attention to detail
  

HOW TO APPLY

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• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  
• Interviews will be carried out on a rolling basis until the position is filled.
  
• Only the shortlisted candidates will be contacted.