OFFICE ADMIN

 About the Role

We are looking for a bright, detail-oriented, and highly organized junior team member to join our printing and packaging company. This is an entry-level role ideal for a recent graduate or someone early in their career who is eager to learn the business from the ground up. You will start by supporting order processing, job cards, and customer coordination, with a clear growth path into a more senior role  including sales and management of your own customer portfolio for candidates who demonstrate strong performance.

Key Responsibilities

Process customer orders accurately and in a timely manner.

Create and manage job cards for production.

Coordinate order schedules and deliveries with customers and internal production teams.

Respond to customer emails and queries promptly and professionally.

Enter and maintain accurate data in the company's ERP system.

Conduct simple data analysis and reporting in Excel (e.g., order tracking, delivery schedules, basic summaries).

Liaise between customers, production, and logistics to ensure smooth order fulfillment.

Maintain organized records of orders, job cards, and customer communications.

Support the wider sales and customer service team with administrative tasks as needed.

Candidate Profile Education & Academic Background

Bachelor's degree (or equivalent) in any discipline; strong, consistent academic performance required.

Skills & Competencies

Strong computer literacy, including confident use of Microsoft Excel (formulas, basic analysis, data entry).

Comfortable learning and working within an ERP system.

Excellent written communication skills, with the ability to write clear, professional emails.

Strong attention to detail and accuracy, particularly with orders and data entry.

Good organizational and time-management skills; able to coordinate multiple orders/deliveries at once.

Clear verbal communication and a customer-service mindset.

Ability to work well under supervision initially, with the drive to take on more responsibility over time.

Personal Attributes

Fast learner with intellectual curiosity and a strong work ethic.

Proactive, reliable, and able to follow processes accurately.

Professional demeanor when dealing with customers.

Ambition to grow into a sales role and manage client relationships.