Tour & Travel Sales & Marketing
Job summary
Norine Forbes Safaris is seeking a motivated Tour & Travel Sales & Marketing Assistant to support tour sales, itinerary and quotation preparation, client follow-ups, marketing activities and tender applications. The role is ideal for someone passionate about tourism, sales and building a career in the travel industry.
Job descriptions & requirements
- Receive and respond to client enquiries through email, telephone, WhatsApp, social media and other sales channels.
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Assist in preparing professional safari itineraries, holiday packages and travel quotations based on client requirements.
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Conduct regular follow-ups on enquiries and quotations with the aim of converting potential clients into confirmed bookings.
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Assist clients with information on destinations, accommodation, activities, excursions and other travel services
Research destinations, hotels, safari camps, activities and new tourism products to support package development.
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Support the creation and promotion of travel offers through social media, email, WhatsApp and other marketing channels.
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Assist in developing basic marketing content and promotional materials for travel products and offers.
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Maintain accurate records of client enquiries, quotations, follow-ups and confirmed bookings.
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Work closely with the tours and operations team to ensure confirmed bookings are properly handed over for service delivery.
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Assist in identifying relevant tenders, Requests for Proposals (RFPs), Requests for Quotations (RFQs) and Expressions of Interest (EOIs) relating to travel and tourism services.
Support the preparation, compilation and timely submission of tender documents, proposals and supporting documentation.
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Assist in maintaining updated company documentation required for tender and corporate submissions.
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Maintain records of submitted tenders and assist with follow-ups, clarifications and additional documentation where required.
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Support other sales, marketing and business-development activities as required.
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