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Order Processing Administrator - Gujarati/Hindi Speaking

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Job summary

Our client is looking for a detail-oriented and highly organized order processing administrator to support the smooth handling of customer orders and coordination between sales, accounts, procurement, and warehouse operations.

Min Qualification: Diploma Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Kenya

Job descriptions & requirements

Job Title: Order Processing Administrator - Gujarati/Hindi Speaking
Location: Nairobi

Our client is looking for a detail-oriented and highly organized order processing administrator to support the smooth handling of customer orders and coordination between sales, accounts, procurement, and warehouse operations.

Key Duties
• Process customer orders accurately and efficiently
• Coordinate stock availability, deliveries, and order follow-ups
• Prepare quotations, invoices, delivery documents, and reports
• Liaise with customers regarding order status and updates
• Coordinate with internal departments to ensure timely order fulfillment
• Maintain accurate records within the ERP/CRM system
• Support customer service and after-sales coordination


Requirements
• Diploma or Degree in Business Administration, Supply Chain, or related field
• 2+ years' experience in order processing, sales administration, or customer service
• Fluency in Gujarati or Hindi is required
• Strong organizational and communication skills  
• Good computer knowledge, especially Microsoft Excel and ERP systems
• Experience using Odoo ERP is an added advantage
• Ability to work under pressure and manage   
• Multiple tasks efficiently  

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