SALES AND ADMINISTRATIVE ASSISTANT
Job summary
Are you organized, customer-focused, and passionate about sales? We are looking for a proactive Sales & Administrative Assistant to support our sales team while ensuring smooth day-to-day office operations.
Job descriptions & requirements
Qualifications:
Ø Diploma or Bachelor's Degree in Business Administration, Sales & Marketing, Office Administration, or a related field.
Ø Minimum 2 years' experience in sales support, administration, customer service, or a similar role.
Ø Experience in the solar, electrical, engineering, or renewable energy industry is an added advantage.
Ø Proficient in Excel, Google Sheets, Microsoft Word, and PowerPoint.
Ø Highly organized, detail-oriented, and able to manage multiple tasks.
Ø Experience in renewable energy, solar, electrical products, retail, or store operations is an advantage.
Key responsibilities:
· Track customer visit reports and sales opportunities submitted by regional sales staff.
· Prepare weekly and monthly reports, meeting minutes, and action plans Respond to customer inquiries and provide information on solar products and solutions.
· Follow up on customer inquiries, quotations, and pending orders.
· Generate and qualify sales leads and schedule appointments for the sales team.
· Support the sales team in achieving monthly sales targets.
· Maintain and update the customer database (CRM).
· Coordinate materials, demo units, product samples, training records, photographs, and documentation for new store openings.
· Coordinate communication among warehouse, finance, and sales teams.
· Support preparation for marketing campaigns, training events, and store launches.
· Handle customer complaints and ensure timely resolution or escalation.
· Provide after-sales support and follow up on customer satisfaction.
· Maintain strong customer relationships to encourage repeat business and referrals.
· Prepare reports, letters, and other administrative documents.
· Schedule meetings and maintain office calendars.
· Monitor office supplies and coordinate procurement when necessary.
· Ensure proper record-keeping and confidentiality of company information.
· Organize and maintain project documents and records.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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